A Cloud IT Service Engineer with extensive experience in delivering Agile support & service owner solutions. A proven track record in supporting highly technical solutions within a fast paced time challenged environment for global companies such as JPMorgan Chase, Capco & BP Oil International. Delivered Global IT projects, such as OnPrem VDI deployment (UCS Flexpod, VMWare, XenDesktop), Azure Windows Virtual Desktop (WVD) & OnPrem to Cloud Print migration, all of which contributed to reduction in Capital and Operational expenditure whilst enhancing business operations and improving efficiency. Engagement and effective communication with Leadership, stakeholders and operational business leads to ensure satisfaction, security and business continuity.
Technical Skills include:
Azure Windows Virtual Desktop (WVD), Azure Application Virtualization (Published Applications), Virtual Desktop Infrastructure (VDI), Microsoft Windows 10, Windows Server 2008 R2, Windows Server 2016, Print Operations, Cisco UCS Flexpod, Citrix XenDesktop, VMware ESXi, Active Directory, ITIL, Veeam Backup & Replication, Veeam One, TCP IP Networking, Agile, Digital Security, Microsoft O365, Service Now, Remedy