Who we are:
Thanks for stopping by! We’re Doctor Care Anywhere: a leading digital platform, with a clear vision to radically transform the future of healthcare and that all starts with our brilliant team.
From doctors and designers to software developers and marketers we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP by video or phone, anywhere in the world.
Our story started back in 2013, but as we continue to rapidly grow, we’re looking for the very best talent to help us achieve our ambitious goals. If you’re highly motivated, hard-working and ready to dream big while having lots of fun at the same time then we want to hear from you today!
Your new role:
To partner and collaborate with leaders across the business to drive positive change enable achievement of the business-wide and People team strategic objectives. To provide advice, guidance and support within all aspects of the employee lifecycle to create an amazing colleague experience and enable DCA to be a great place to work.
Requirements
- Lead and develop a small team to deliver an efficient, effective and people-centric partnering service to people leaders and colleagues across the business whilst fostering a culture of continuous improvement
- Build long term strategic partnerships across the organisation, working cross-functionally and in a collaborative way to enable the delivery of business goals, projects and priorities
- Coach, influence, guide and constructively challenge people managers and leaders to ensure strong people performance and a culture of wellbeing
- Advise and support on organisational design and change projects
- Accountable for the delivery of all people activities across the Employee Lifecycle e.g. employee relations, engagement, attendance/ wellbeing and performance
- Responsible for the implementation of strategic people projects and activities. Plan, collaborate, design and launch HR practices and activities working with relevant People Team specialists
- Act as subject matter expert in employee relations matters, keeping up to date with legal changes and ensuring appropriate application of people policies and procedures. Carry out root cause analysis of people related issues and partner with people leaders to drive positive change
- Own key KPI’s and performance improvement, using people metrics to provide insight to support planning, decision-making and action
- Develop and embed people policies and processes which drive a positive working culture
- Ensure best practice and innovation by being up to date on the latest People/HR trends from within and outside the sector, gathering and sharing insights within the People Partnering team and with wider networks outside of Trust
About you:
- Demonstrate an understanding and passion for success through people activities
- Able to spot opportunities for innovation and improvement and pro-actively seek ways to apply them
- Track record of building successful partnerships across multiple stakeholders as an HR professional, with the ability to network, influence, lead, constructively challenge, coach, guide and support
- Experience of leading and developing others to enable them to flourish at work
- Able to understand and utilise people data to inform decision-making and appropriate action
- Seen as highly credible and sought out for your expertise on People matters
- Able to work autonomously to deliver business priorities and manage workload within a dynamic and often ambiguous operating environment
- Experience of effectively providing information, advice, and guidance across a range of HR activities to non-specialists that enables effective management of employee issues
- Extensive knowledge of key ER policies and procedures with an ability to provide clear, supportive and legislatively compliant guidance and advice
- Able to analyse a problem and collaborate effectively with others to find a solution
- Experience of contributing to the performance of a successful team with a focus on delivery and continuous improvement
- Good verbal, written, and interpersonal communication and influencing skills required together with an eye for detail and ‘can do’ attitude.
Benefits
Why you want to work here:
We understand the importance of good health and happiness for our patients and our team is just the same. You should expect to be as supported and valued being a member of our team and have the freedom to make the most of your role and career with us! When you’re part of the team you will have access to:
- Free Private Medical Insurance (savi